Delivery Information

Delivery Information.

Delivery within the UK, Channel Islands and Northern Ireland on orders up to £20 is £2.95, delivery on orders up to £50 is £3.95 and orders over £50 are £5.95.
If you require goods to be delivered to a different address other than your home ie work, please let us know at the time of the order.
We tend to use Parcel Force or Royal Mail.If you are not in when they call then they will leave a card detailing how to arrange receipt of your goods.

Oversea Sales.

Due to the large differences in overseas postal costs depending on where it is going and size of parcel we have not included these costs  in our website. Instead for overseas deliveries  we will use the most appropiate and cost effective delivery method and will contact you prior to dispatching the goods to get your agreement to the costs.
All prices include Value Added Tax (VAT) which applies to all EU countries.Our VAT number is 387 6891 69. For countries outside the scope of VAT, we will deduct the cost of the VAT before charging your credit card.We are not liable for customs duty /import tax on goods sent abroad.It is the purchasers responsibility to pay any taxes you may be liable for ta within your own country.

Large Order Sales.

For anyone wishing to order in large quantities, we may be able to offer even better prices than are shown on our website. Please ring to discuss your requirements.

Returns Policy.

We have a simple14 day returns policy which means if you are unhappy with any item, it can be returned for an exchange or full refund of the price of the item.The item must be returned in an unworn/unused condition, complete with tags attached.You must  phone,e mail or write to us within 14 days of receipt of the goods to inform us you wish for a refund.You  have 14 days from the day you received the item to return it. Postage costs are not refundable unless the return is a result of our error. Then we will be happy to refund the delivery charge.

Please ensure you insure any returned goods as we are not liable for any items lost in the post.Please use the most cost effective service available by Royal Mail or Parcel Force.

Should you wish to exchange an item we are happy to do this.We will ask for a contribution towards the postage costs and will let you know the amount prior to you sending the item back.

Your statutory rights are not affected.

The following information would help us when you are returning any item-

Name:
Address:
Receipt for goods or copy:
Reason for return:
Action you require (refund, exchange for same item, exchange for different item:

We will try and deal with any return quickly and efficiently.

About Us

Rutlands of Oakham is a family business run by Heather and Frankie which has been established for 22 years since 1993. We sell a large selection of shooting clothing and accessories, specialising in Deerhunter,Swed, Percussion, Realtree and Jack Pyke clothing. Our range of clothing are good quality and reasonably priced. We attend the major Game Fairs in the UK, where we would be happy to meet you and discuss our extensive range of clothing with you, giving you the opportunity to try the clothing on.

Contact Us

01803 842105
07552684240
sales@rutlandsofoakham.co.uk

Facebook